Privacy Policy

Joga Law Professional Corporation – Privacy Policy

The Personal Information Protection Act (“the Act”) governs how private sector organizations in Ontario collect, use, retain, safeguard, and disclose personal information. “Personal Information” means all information about an identifiable individual. The lawyers at Joga Law Professional Corporation understand the importance of privacy and recognize the sensitive nature of the personal information entrusted to us in the course of our legal practice.

We acknowledge our professional obligation to preserve the confidentiality of client information and recognize our responsibilities with respect to the personal information we collect, use, or disclose in the course of our practice. This policy has been developed in keeping with those obligations.

Our Need for Personal Information

To provide legal advice to our clients, we require access to all relevant facts and information relating to our retainer and the representation of our clients. This information will necessarily include personal information about our clients and other individuals.

Collection, Use and Disclosure of Personal Information

Where practical, we collect personal information directly from the individual to whom the information relates. When necessary, we may collect personal information from other sources. By retaining the lawyers at Joga Law Professional Corporation for legal advice or representation, you consent to our collection, use, and disclosure of your personal information as necessary to properly advise and represent you.

It is our policy to collect personal information about individuals other than our clients in accordance with the provisions of the Act.

The Act deems that an individual has consented to our collection, use, or disclosure of personal information about that individual if, at the time consent is deemed to be given, the purpose would be considered obvious to a reasonable person. In such circumstances, we may collect, use, or disclose personal information without obtaining separate written or verbal consent.

The Act also permits us, in certain circumstances, to collect, use, or disclose personal information about an individual without that individual’s consent. These circumstances include, but are not limited to, the following:

• the collection, use or disclosure is clearly in the interests of the individual and consent cannot be obtained in a timely way;
• it is reasonable to expect that the collection or use of personal information with the consent of the individual would compromise the availability or accuracy of the information, and the collection or use of the information is necessary for an investigation or proceeding;
• it is reasonable to expect that the disclosure of personal information with the consent of the individual would compromise an investigation or proceeding, and the disclosure of the information is necessary for an investigation or proceeding;
• the personal information is available to the public from a prescribed source; or
• the collection, use or disclosure of personal information is required or authorized by law.

When we collect, use, or disclose personal information, we will make reasonable efforts to ensure that it is accurate and complete.

Security of Personal Information

The lawyers at Joga Law Professional Corporation recognize that we have professional and legal obligations to protect our clients confidential information. We also recognize our legal obligations to safeguard the personal information we collect about our clients and other individuals in the course of our legal practice.

We have therefore implemented measures to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, disposal, or destruction.

Requests for Access to Personal Information

The Act permits individuals to submit written requests asking us to provide them with:

• their personal information under our custody or control;
• information about how their personal information under our control has been and is being used by us;
• the names of the individuals and organizations to whom their personal information under our control has been disclosed by us.

We will respond to requests within the time permitted by the Act and will make a reasonable effort to assist applicants and to respond as accurately and completely as reasonably possible. All requests may be subject to any fees and disbursements permitted by law.

An individual’s right to access his or her personal information under our control is not absolute.

The Act provides that we must not disclose personal information in the following circumstances:

• the disclosure could reasonably be expected to threaten the safety or physical or mental health of an individual other than the individual who made the request;
• the disclosure can reasonably be expected to cause immediate or grave harm to the safety or to the physical or mental health of the individual who made the request;
• the disclosure would reveal personal information about another individual;
• the disclosure would reveal the identity of an individual who has provided personal information about another individual and the individual providing the personal information does not consent to disclosure of his or her identity.

The Act further provides that we are not required to disclose personal information in the following circumstances:

• the personal information is protected by solicitor-client privilege;
• the disclosure of the personal information would reveal confidential commercial information that, if disclosed, could, in the opinion of a reasonable person, harm the competitive position of an organization;
• the personal information was collected without consent for the purposes of an investigation, and the investigation and associated proceedings and appeals have not been completed;
• the personal information was collected or created by a mediator or arbitrator in the conduct of a mediation or arbitration for which he or she was appointed to act under a collective agreement, an enactment, or by a court.

Requests for Correction of Personal Information

The law permits individuals to submit written requests asking us to correct errors or omissions in personal information under our custody or control. We will:

• correct the personal information and, if reasonable to do so, send correction notifications to any other organizations to whom we disclosed the incorrect information; or
• decide not to correct the personal information, but annotate the personal information that a correction was requested but not made.

Contacting or Communicating with Us

If you have any questions regarding Joga Law Professional Corporation’s policies concerning the handling of your personal information, or if you wish to request access to, or correction of, your personal information under our care and control, our Privacy Officer is Ravinder Joga. 

Privacy Officer may be contacted as follows:

By phone: (905) 450-0050

By E-mail:  info@jogalaw.com

By regular mail to:
Attention:  Ravinder Joga

Joga Law Professional Corporation
Unit 13 – 143 Clarence Street
Brampton, Ontario, L6W1T2, Canada

If you are dissatisfied with our handling of your personal information, we invite you to contact our Privacy Officer in writing, setting out the reasons for your concern. If, after our Privacy Officer has reviewed and responded to your concern, you remain dissatisfied, you may wish to contact the Office of the Information and Privacy Commissioner at:

2 Bloor Street East, Suite 1400
Toronto, ON M4W 1A8
T: 416-326-3333
E: info@ipc.on.ca